Privacy Policy

Introduction

Welcome to Quick Reach Solutions ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our on-demand service provider application (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.

Information We Collect

We may collect and process the following information about you:

Personal Information (Users’)

• Account Information: When you register for an account, we collect your name, email address, phone number.
• Profile Information: You may choose to provide additional information, such as a profile picture, address, and service preferences.
• Payment Information: To process transactions, we collect payment details such as credit card information or other financial data.

Usage Information

• Log Data: Our servers automatically collect information when you access or use the App, including your IP address, device type, browser type, operating system, and app usage data.
• Location Data: With your permission, we may collect and process information about your location to provide location-based services.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on the App and hold certain information.

Communication Data

• Customer Support: When you contact us for customer support, we collect the content of your communications and any other information you choose to provide.
• Marketing: If you subscribe to our marketing communications, we collect your contact information and preferences.

How We Use Your (Users’) Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain the App.
• Improve, personalize, and expand the App.
• Understand and analyze how you use the App.
• Develop new products, services, features, and functionality.
• Process your transactions and manage your orders.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the App, and for marketing and promotional purposes.
• Send you text messages and push notifications.
• Find and prevent fraud.
• Comply with legal obligations. How We Share Your (Users’) Information We may share your information with:

Service Providers

We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

 

Protection of Rights

We may disclose your information when we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Account and Personal Data Deletion

a)Regardless of what is stated in the Terms, you have the right to delete your account and personal data stored with Quick Reach Solutions. 

b)To do so, please send an email to qr@quickreachsolutions.co.in. Quick Reach Solutions may take up to seven 3-5 business days to process your request. 

c)Upon deletion of your account, you will lose access to all Services. For clarity, all data related to transactions you have conducted on the Platform will be retained as required by applicable law.

Security of Your (Users’) Information

We implement administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your personal data, no security system is impenetrable, and we cannot guarantee absolute security.

Your (Users’) Data Protection Rights

Depending on your location, you may have the following rights concerning your personal data:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct any inaccurate information or complete any incomplete information.

Modifications to the Terms

a)Quick Reach Solutions reserves the right to modify these Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Terms. 

b)Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

Contact Information

If you have any questions about these policies, please contact us at qr@quickreachsolutions.co.in