Refund Policy

Refund Policy

Welcome to the Refund Policy page for Quick Reach Solutions. We aim to ensure that your experience with our on-demand services is smooth and satisfactory. Below, you'll find detailed information on how our refund process works.

 

Refund Eligibility

  1. Service Issues:

         - If there was an issue with the service provided (e.g., it was not performed as requested or was of unsatisfactory quality), please reach out to support for further assistance. We             also recommend inspecting any repairs or services completed before making the final payment.

  1. Cancellation:

        - If you cancel your booking within the allowed cancellation window (as specified at the time of booking), you may be eligible for a full or partial refund, depending on our                      cancellation policy.

  1. Unforeseen Circumstances:

        - Refunds may also be considered in cases of unforeseen circumstances that prevented the service from being delivered.

 

How to Request a Refund

  1. Initiate a Request:
  • Open the app and go to the "Help & Support" section for Contact Support.
  • Email us directly at qr@quickreachsolutions.co.in with your booking number, service details, and any relevant pictures or documentation that can help us assess your request.
  1. Provide Documentation:
  • Include any relevant documentation or evidence that supports your refund request, such as receipts, photos, or service reports.

Refund Processing Time

  • Standard Refunds: Generally processed within 5-7 business days.
  • Special Cases: May take additional time depending on the complexity of the issue.

 

Refund Methods

       -Original Payment Method: Refunds will be issued to the same payment method used at the time of booking.

  • Alternative Arrangements: In some cases, we may offer credits or other compensation methods instead of a cash refund.

 

Important Notes

  • Non-Refundable Fees: Certain fees and charges may be non-refundable. Please review our Terms and Conditions for more details.
  • Late Requests: Refund requests made outside the eligible timeframe may not be processed.

 

Contact Us

      If you have any questions about our refund policy or need assistance with your refund request, please contact us using the following methods:

  • Email: qr@quickreachsolutions.co.in
  • Phone: +1 (519)-781-2260 (Available from 9 AM to 9 PM local time EST 7 days a week Monday to Sunday).

 

 Thank you for choosing Quick Reach Solutions. We are committed to addressing your concerns and providing a satisfactory resolution